About Us

Tamos is a service that brings your business closer to the customer.

For over 10 years, we have been supporting customer experience for leading companies in the region. Our expertise covers the full service cycle: from handling inquiries to analytics, process audits, and staff training. We work with banks, insurance firms, logistics providers, e-commerce businesses, NGOs, and international organizations.

Our mission
to create accessible, resilient, and highly effective service where quality doesn’t depend on the time of day or scale of the task.

Tamos values
– Reliability: clients trust us with their core operations
– Empathy: we understand customers and speak their language
– Innovation: we implement modern automation tools including AI-monitoring, IVR, and omnichannel routing

Our resources
– A modern office with backup power, secure communications, and reserve platforms
– Trained and motivated staff (70% are women who completed our internal academies)
– A software ecosystem with CRM integration capability

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