Contact Center Audits and Setup:– Infrastructure and routing diagnostics, KPI evaluation– Effective schedule planning – Motivation and retention program design Corporate Training:– Operator training: communication,

Active Communication:– Telemarketing and cross-selling– Appointment confirmations, event reminders, and delivery updates – Event invitations Market Research:– Sociological surveys– NPS and CSAT analysis – Automated

Customer Support: – Order and inquiry handling (phone, messengers, email) – Tier 1 and Tier 2 technical support – Hotlines (informational and crisis-related) – 24/7